|Mansions of Madness | Published 21 December 2011|
Dear Mansions of Madness Player,
It has come to my attention that certain components and information in our recently released Mansions of Madness expansion, Forbidden Alchemy, have serious playability issues.
I am sorry and very embarrassed by this issue. Any issues with Forbidden Alchemy are especially egregious as the Mansion of Madness core game was similarly afflicted. While FFG's work on Forbidden Alchemy was well intended, its content and scenarios both novel and exciting, it's obviously not acceptable for players to receive a product with serious mistakes.
We are currently undergoing a comprehensive audit of Forbidden Alchemy, not only to affirm and understand the issues that have been identified by players, but to be completely sure that it does not have yet-to-be-identified issues.
Once we have completed this audit (which we estimate will be sometime early next week), FFG will manufacture any replacement materials necessary. When printed and received by FFG, we will send such replacement materials to affected Forbidden Alchemy owners via mail at no charge. In addition, as further apology, we will include a free copy of our new Arkham Horror novel Dance of the Damned to those players.
Retailers with copies of Forbidden Alchemy on their shelves should contact their FFG sales rep so they may be sent replacement materials directly. FFG has frozen all sales of Forbidden Alchemy for the time being, as we will be replacing the affected parts in our current inventory before resuming shipments of this product. Distribution customers should similarly contact their FFG sales rep.
We will post another article here next week with the details, errata, and information on how affected players can receive their replacement materials and a copy of Dance of the Damned.
Again, on behalf of FFG, I apologize for this unacceptable issue. FFG must do better and FFG will do better.
Christian T. Petersen
Fantasy Flight Games
Mansions of Madness is a macabre game of horror, insanity, and mystery for two to five players. Based on the beloved fiction of H.P. Lovecraft, Mansions of Madness tells a story in which one player takes on the role of the keeper, a malevolent force working to complete a sinister plot, and all other players take on the roles of investigators, the unlikely heroes who gather to oppose him.
Well mines up in the Game Room unopened,waiting for Christmas.So I'll be waiting for info on the replacement parts.