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You are here: FFG Forums /  Miniatures /  X-Wing

X-Wing
Take control of powerful Rebel X-wings and nimble Imperial TIE fighters!
Moderator: ffgjoshFFGMarkGecko Topics: 1403 | Posts: 17066
Missing a peg
Published on 28 December 2012 - 23:34:39
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I picked the game up last night and found that I'm missing one of the plasic pegs for the ships.  Is there any way to get a repalcement one? It's not really a issue since all it means in one ship will be lower then the other but it would still be nice to have all six pegs.

Without Signature
Page 1 of 1 (5 messages) 1
Reply #1 | Published on 28 December 2012 - 23:56:14
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At the top of the page

 

More --> Customer Service --> Damaged/Missing Components

 

give that a go.

Reply #2 | Published on 29 December 2012 - 01:37:30

+1

Had the same thing happen to me and I had a replacement within a few days.  They actually sent a whole assembly with a base and two pegs.

 

Without Signature
Reply #3 | Published on 29 December 2012 - 09:07:22
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Had the same problem. They'll ship a replacement peg to you free of charge using the replacement form. Unlike ziggy2000, I only recieved the tiny peg by itself in a large bubble envelope.

Not to hijack the thread, but does anyone know what they would do if you manage to break one of the miniatures and request a replacement?

It's a trap!

Reply #4 | Published on 31 December 2012 - 23:31:59
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Ok filled out the customer suport form but haven't receved any replies other then the first automated e-mail. hopefully my claim is being processed and I'll be receving a new peg.

Without Signature
Reply #5 | Published on 31 December 2012 - 23:34:39

Spyral said:

Had the same problem. They'll ship a replacement peg to you free of charge using the replacement form. Unlike ziggy2000, I only recieved the tiny peg by itself in a large bubble envelope.

Not to hijack the thread, but does anyone know what they would do if you manage to break one of the miniatures and request a replacement?

 

There customer service is pretty good but I doubt they would replace the whole model

  • 4 X-wing
  • 3 Y-wing
  • 3 A-wing
  • 1 YT-1300
  • 9 TIE fighters
  • 3 TIE Adv.
  • 3 TIE Intercepter
  • 1 Firespray 31
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