Search the Forums
Options
Keywords search:


Search in Forum...

Search within...

Match...

Antiquity...

Player messages...

Letter of Marque
A card game of high seas bluffing!
Moderator: FFGAntonffgjafferFFGMarkGeckoThe Spaniard Topics: 7 | Posts: 24
Broken/Missing Pieces
Published on 11 December 2009 - 02:11:31

I have to imagine this is not an uncommon problem when a game comes packed with little pieces like the FFG games do; but....

I picked up my copy tonight and am missing 2 ships, 3 bases and 1 of the ships is broken.  :(

I was wondering if anyone would be so kind as to let me know if there is a way to contact FFG about this or if I should just take the product back to the LGS I purchased it from and have him send it back for me.

 

Thanks anyone for help.  :)

The Waaagh Cast!

http://www.waaaghcast.net

A Warhammer Fantasy Blog / PodCast

Page 1 of 1 (2 messages) 1
Reply #1 | Published on 31 December 2009 - 09:01:13
2
186

You can try the shop that you bought the game from, but if you get nowhere then click the link at the bootom of this page for "User Support". Select Customer Service from the list and tell them your problem. Thaadd is a legend when it comes to customer support!

Harbourmaster at Talisman Island  - Fourteen magical years & counting!! - Chock full of Talisman goodness! Igigwe!  

Sometimes I even update my Facebook page for the site!

Reply #2 | Published on 01 January 2010 - 02:11:31

Indeed.  Contacted FFG.  They were very quick about contacting and getting the needed information to me so that they could mail me replacement pieces.  Excellent customer service FFG!

The Waaagh Cast!

http://www.waaaghcast.net

A Warhammer Fantasy Blog / PodCast

Page 1 of 1 (2 messages) 1

© 2013 Fantasy Flight Publishing, Inc. Fantasy Flight Games and the FFG logo are ® of Fantasy Flight Publishing, Inc.  All rights reserved.
Privacy Policy | Terms of Use | Contact | User Support | Rules Questions | Help | RSS